Please use your medications exactly as prescribed for the best results. If you suspect that something in your medications is causing an adverse reaction, please tell us. Your pharmacist may also be able to help you understand more about your medication.

Managing your medication is both safer and easier if you keep all your prescriptions with one pharmacy.

We ask you to bring your medications with you to each visit to ensure that there is no confusion in your drug therapy. This is especially important if your specialist has prescribed or changed your medication. Please do not forget to inform us of alternative treatments you may be receiving (e.g., herbal or homeopathic medications).

Please note that we generally recommend against seeking prescription renewals by phone or fax from your pharmacy, as this prevents necessary reassessments and can result in unsafe prescription renewals and non-OHIP-covered costs for patients.

In most cases, if your prescription no longer has any refills, it means that there is a need for reassessment or monitoring. Please check and see if you need refills, and let us know 2-3 weeks in advance so that you can book your appointment; we can make the necessary assessment and give you your prescription.

If you have a chronic disease like renal failure, high cholesterol, or diabetes, you may need to do some tests prior to your medication renewal. Some medications require regular monitoring through blood work or imaging to ensure your safety.

Although we understand it is not always convenient to come in for prescription renewals, it is the cornerstone of safe medical care.

So that you don't run out of medications, your pharmacist may be able to provide a small advance of pills until you can be reassessed, or we may send a short refill to your pharmacy. Please be aware there may be a charge for phone or fax medication refill requests (even if these come directly from your pharmacy) as this is not covered by OHIP.

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